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Phishing: Significantly more complaints about fraud attempts via SMS

The scam, in which criminals send a text message and disguise themselves as parcel delivery companies or other companies, has increased significantly. As the Federal Network Agency announced upon request, it received around 37,000 complaints about so-called phishing SMS messages last year. That was twice as many as in 2022.

In the SMS, criminals often ask the recipient to pay alleged customs duties. Some fraudsters also pose as banks and insurance companies in the short messages. Anyone who clicks on the link provided will be asked to enter personal information, which the fraudsters will use for criminal purposes.

The Federal Network Agency warns against opening the websites and revealing data. “We recommend that consumers be vigilant and report cases of SMS spam to us,” said the President of the Federal Network Agency, Klaus Müller. You investigate the cases and combat the problem by switching off phone numbers. The parcel service DHL also never asks for personal data via SMS or requests payments in this way, said a spokesman for the company.

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